Victor Sonde: Social media trends during covid-19 and how elearning has paved the way for the future
Victor Sonde: Social media trends during covid-19 and how elearning has paved the way for the future as an elearning consultant.
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Victor Sonde
- Jul 29, 2020
- 3 min
Methods to keep users at the heart of service design lifecycle
User research should not be based solely on discursive methods because they only capture data that customers want to articulate at that spec
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Victor Sonde
- Jul 29, 2020
- 3 min
Measuring digital service quality from customer perspective
The concern in measuring expectations is the subject of further debates. At the same time, the measurement of performance perceptions offere
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